
12 Questions to Ask Your Roofing Contractor
Hiring the right roofing contractor is a big decision. Your roof protects your home, family, and everything inside. To make the right choice, you need to ask the right questions. Here are 12 simple but important ones to guide you.
1. Are You Licensed and Insured?
Always ask if the contractor holds a valid license and proper insurance. This protects you from unexpected liabilities and confirms you’re dealing with a professional.
2. How Long Have You Been in Business?
Experience matters—especially in areas with weather extremes like Texas. A well-established company will know how to handle local roofing challenges, from intense heat to hailstorms.
3. Can You Provide References or Reviews?
Reputable contractors will gladly share past customer references or direct you to verified online reviews. Hearing from other homeowners helps you assess reliability and work quality.
4. Will I Receive a Written Estimate?
A detailed written estimate helps you avoid misunderstandings later. It should include scope, timeline, materials, and final costs.
5. What Roofing Materials Do You Recommend?
A good contractor will help you choose the right materials for your climate and budget. For example, metal roofs are durable in high-heat areas, while asphalt shingles are cost-effective and common.
6. Do You Offer Warranties?
Ask about both workmanship and material warranties. Make sure you understand what’s covered, for how long, and how to claim if needed.
7. How Do You Handle Surprises During the Job?
It’s possible they may find damaged decking or other hidden issues. Ask how they’ll communicate and price any changes to the original plan.
8. Who Will Manage My Project?
You should know who your main point of contact is. Having a dedicated project manager ensures smooth communication and accountability.
9. Do You Subcontract Any Work?
It’s important to know who will actually be working on your home. Ask if the company uses in-house crews or hires subcontractors, and how they ensure quality control.
10. Will You Clean Up After the Job?
Roofing can be messy. Confirm the team will remove all nails, shingles, and debris to leave your yard safe and clean.
11. How Long Will the Project Take?
While delays can happen, you should be given a realistic timeline. This helps with planning and minimizes disruptions.
12. Are You Familiar with Local Codes and Permits?
Your contractor should handle necessary permits and follow local building codes—especially if you’re in regulated areas like cities or counties across Texas.
Why Choose Heritage Crest Roofing?
At Heritage Crest Roofing, we take pride in delivering dependable, high-quality roofing services. Our team is licensed, insured, and deeply experienced in handling roofing needs across Texas. We provide clear, written estimates, stand behind our workmanship, and make sure your property is left clean and safe. Contact us today for a free roof inspection or estimate—we’re here to help you protect what matters most.