Privacy Policy
Heritage Crest Roofing (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your choices. By using our website, you agree to this Privacy Policy. If you do not agree, please discontinue use of the site.
Information We Collect
We collect personal information that you provide directly to us, including your name, address, email address, phone or mobile number, and payment or billing information. We also collect information automatically when you visit our website, such as your IP address, browser type, device details, cookies, and general website usage data. We do not knowingly collect personal information from children under the age of 13.
How We Use Your Information
We use the information we collect to provide roofing services, respond to inquiries, process payments, send confirmations and updates, deliver customer support, improve our website, and offer promotional messages or newsletters if you choose to receive them. Your information helps us ensure efficient communication and service quality.
Mobile Numbers, SMS Consent & Messaging
When you provide your mobile number, you may receive service updates, appointment reminders, notifications, or promotional text messages. SMS consent is not shared with third parties or affiliates. We do not sell, trade, or rent your mobile number, and we only use it as permitted within this Privacy Policy. Message frequency may vary based on service needs, and standard message and data rates may apply. You may opt out at any time by replying STOP or following the instructions in our text messages.
Who We Share Information With
We do not sell, trade, or rent your personal information to outside parties. We may share your information only with trusted service providers who assist in operating our business or website, with legal authorities if required by law, or with a successor entity in the event of a merger or acquisition. Your SMS consent and mobile number are never shared with third parties for their marketing purposes.
Cookies and Tracking Technologies
We use cookies to enhance website functionality, remember your preferences, and analyze traffic patterns. You may disable cookies through your browser settings, but some site features may not function properly. We do not use spyware or install software on your device. Automatically collected data helps us improve user experience and website performance.
Newsletter & Email Communications
If you subscribe to our newsletter, we collect your email address and zip code solely for communication related to updates, promotions, or company news. You may unsubscribe at any time using the link found in every email we send.
Your Rights and Choices
You may opt out of marketing emails, opt out of SMS messaging, request that we correct or delete your information, or disable cookies in your browser settings. Instructions for opting out are provided in each email or SMS message.
Changes to This Policy
We may update or revise this Privacy Policy over time. Any changes will be posted clearly on this page with an updated revision date. Your continued use of the website after any modifications indicates acceptance of those changes.
Contact Us
If you have questions about this Privacy Policy or need to update or remove your personal information, please contact us at (409) 420-7375 or via the email (abdullah@builtrightconstructions.com).
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